Support

How can we help?

Have a question or issue with Zempion? Email us anytime.
We'll do our best to respond as quickly as possible.

Email Support

Get in touch

Response Time

Weekdays 10am–6pm (excluding weekends and holidays)
We aim to reply within 1–3 business days of receipt.

Issues with sign-up, login, points, rankings, or any other service feature.

Games not loading, broken layouts, or any technical errors.

If you find a game with inappropriate content, please let us know.

Advertising, game listing, partnership, or other business inquiries.

·Include the inquiry type in the subject line (e.g., [Bug Report] Game loading error)
·Let us know which device and browser you're using
·Include the game name or page URL where the issue occurred
·Attaching a screenshot helps us resolve things faster